Brief Overview

At Ephrata Community Church, we value your trust and take your privacy seriously. This Privacy Policy explains what data we collect through our digital platforms, how we use it, and your choices regarding the personal information you share with us. We are committed to maintaining appropriate safeguards to protect your data.

When you interact with our digital services, we may collect data based on your activity and the services used. This may include usage statistics, device and network information, or personal information you voluntarily provide—such as your name, email address, and other personally identifiable information.

We use this information to:

• Provide personalized services and content.
• Create, maintain, and secure a personal profile.
• Analyze platform performance.
• Perform actions as otherwise described in this Privacy Policy or with your consent.

Your Information Collected by Our Platforms

Your privacy matters to us. Any information that you send through our platforms will never be intentionally distributed to anyone outside of Ephrata Community Church for purposes beyond those outlined in this policy—unless we first give you the opportunity to opt out or otherwise restrict such distribution. In the rare cases where sharing sensitive information is necessary, we will only do so at your request or when required by law, subpoena, or other legal process. To enhance your experience, we may use third-party vendors to provide specific features on our platforms. Each of these vendors operates under their own privacy policies, which govern how they handle any data they process on our behalf.

What We Collect

When you are logged in to one of our platforms, we may collect data on app downloads, opens, closes, crashes, and device information. We may also collect your name, email, phone number, or other personally identifiable information when voluntarily provided. Engagements with our platforms like message interactions, videos or live streams watched, interests posted, search interactions, prayer lists, project details, and organization details may be collected as well. This data helps us personalize your experience and improve the performance of our platforms.

When you are logged out, we may collect anonymous data on app downloads, opens, closes, crashes, and device information. We may also collect anonymous information on UI interactions, and videos or live streams watched.

The Way We Use Information

As you engage with our platforms, we collect usage data such as content viewed or clicked, platform interactions, browser and device type, language settings, public IP address, timestamps, unique device identifiers, and other technical information. This data may be combined with personally identifiable information to help tailor your experience and deliver relevant content. We also analyze anonymized data to measure performance, track engagement, understand user behavior, and improve our platforms. Cookies and similar technologies may be used to recognize your device across sessions and platforms.

Website Cookies

When you visit our website, we may place one or more cookies on your device. A cookie is a small text file that helps us identify your browser and retain your preferences across sessions. Accepting cookies allows features like remembering your settings, improving performance, and providing a more personalized experience. Most browsers accept cookies by default, but you can adjust your settings to refuse cookies or to notify you when one is being sent. Please note that disabling cookies may impact the functionality or performance of certain features on our website.

Your Identity & Your Content

Ephrata Community Church maintains the right to disclose information related to user identity when deemed necessary—such as situations including, but not limited to, a complaint or investigation involving use of our platforms or a need to identify, contact, or bring legal action against individuals causing harm or interference. We may disclose this information and any information we deem necessary to comply with laws, regulations, legal processes, and governmental requests.

The user acknowledges, consents, and agrees that Ephrata Community Church may access, preserve, and disclose account information and content if required to do so by law to:

• Adhere to legal process.
• Enforce these Terms.
• Respond to any claims that content violates the right of third parties.
• Respond to user requests for customer service.
• Protect the rights, property, or personal safety of our users, the public, and Ephrata Community Church.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have placed appropriate physical, technical, and managerial procedures to safeguard and secure the information we collect online. While we take privacy seriously, Ephrata Community Church does not warrant, guarantee, and/or absolve security and/or unintentional disclosure of personal, identifiable information.

Data Security

Ephrata Community Church takes appropriate technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We never store your credit/debit card or other sensitive payment information such as bank account numbers on our platforms. All electronic transactions you make to or receive from us will be encrypted. You are responsible for keeping your password and user details confidential. We will not ask you for your password. The technical transmission of our services—including user-generated content—may involve transfers over various networks and systems as needed for proper functionality and delivery.

Third Party Sites

This Privacy Policy applies exclusively to Ephrata Community Church’s Website and Mobile Application. Our platforms may contain links to third-party websites or services. These external sites may use their own cookies or tracking tools and collect personal data from you. Ephrata Community Church is not responsible for the content, security, or privacy practices of these third-party sites or services. We recommend reviewing their individual privacy policies before engaging with them.

Enforcement

If we receive a formal written complaint concerning privacy or data use, our team will respond directly to the individual to address their concerns. We will cooperate with appropriate regulatory and data protection authorities to resolve any complaints regarding the transfer of personal data that cannot be resolved directly between Ephrata Community Church and the individual involved.

Questions & Data Requests

If you have any questions about this Privacy Policy or how your information is handled, we welcome you to contact us.

You may also request the removal of your personal data in accordance with applicable laws. Please note that such requests may take up to 30 days to process.

Contact Email: connect@ephratacommunity.church